CITY NEIGHBORS HAMILTON
Baltimore City Reggio Emilia-based charter school sought to re-evaluate it's culture and faculty and staff support structures while adjusting to in-person classrooms from Covid remote learning.
Our team of four Social Designers conducted research to identify pain points and assets in the experiences of faculty and staff. We co-designed decision-making equity templates, recommendations for staff, and game development for engagement to ensure a cohesive school wide approach to facilitation of restorative practice between students.
How might we support Faculty and Staff at CNH?
GUIDING QUESTIONS
How are faculty and staff supported by CNH culture
How is space given for bridging differences equitably?
How is equitable space for input in decision and solution making processes determined?
RESEARCH
Observations within classrooms and general flow of the day for faculty and staff
Individual and group interviews with follow ups for faculty and staff
surveys
KEY INSIGHTS
Need for co-creators in decision making
Inconsistency in restorative practices
IDEATION AND PROTOTYPES
SOLUTION CREATION ACTIVITY
A template for when staff needs to voice their difficulties while also brainstorming solution
Avenue for diverse perspectives across all CNH staff
Team Building + Collaboration
Facilitates Accountability + Continued Engagement
Shifts perspective from Problem Focused to Solution Generation
RESTORATIVE PRACTICE CARDS
Cards function as an aid for staff involved in restorative practice circles and
Incorporates CNH Language
Helps guide the conversation - visual aid for when students
need assistance engaging with restorative problem solving and emotional regulation
Advocates for Emotional Growth and Reflection
Credits: Xing Tianqiao, Dejia Danhi, Rhea Gupta