CITY NEIGHBORS HAMILTON
Baltimore City Reggio Emilia-based charter school sought to re-evaluate it's culture and faculty and staff support structures while adjusting to in-person classrooms from Covid remote learning.
Our team of four Social Designers conducted research to identify pain points and assets in the experiences of faculty and staff. We co-designed decision-making equity templates, recommendations for staff, and game development to ensure a cohesive, school-wide approach to facilitation of restorative practice between students.
How might we support Faculty and Staff at CNH?
GUIDING QUESTIONS
How are faculty and staff supported by CNH culture?
What is the current approach for resolving conflict?
How are the current decision and solution making processes determined?
RESEARCH
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Observations within classrooms and schedules beyond teaching for faculty and staff.
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Individual and group interviews with follow ups for faculty and staff
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Surveys.
KEY INSIGHTS
Need for more support in decision making processes
Inconsistency in restorative practices
IDEATION AND PROTOTYPES
SOLUTION CREATION ACTIVITY
Templates for staff to voice their difficulties while also brainstorming solutions
Avenue for diverse perspectives across all CNH staff.
Team building + collaboration.
Facilitates accountability + continued engagement.
Shifts perspective from problem-focus to solution-generation.
RESTORATIVE PRACTICE CARDS
Cards function as an aid for staff involved in restorative practice circles and
Incorporates CNH Language
Helps guide the conversation - visual aid for students to engage with restorative problem solving and emotional regulation.
Advocates for emotional growth and reflection.
